Employee Listening

Employee Surveys Are So Important
and So Deceptively Complex

Your employees know things you don’t—and their perceptions shape ideas, emotions, and actions that impact your business. Staying connected through surveys, 360 programs, and feedback systems is essential—but only if done right.

Why Most Feedback Fails

Too often, surveys lead to confusion instead of clarity. Without expert design and analysis, they produce misleading conclusions, wasted resources, and eroded trust. Common pitfalls include:

• No context: Misinterpreting high scores without benchmarks.
• Misread patterns: Confusing tenure effects for generational trends.
• Overlooking norms: Ignoring predictable differences by job role, union status, or region.

Data doesn’t equal insights—unless you know what to do with it.

Now imagine your own Employee Listening Center for Excellence, ready when you need it. You will transform employee feedback into a strategic advantage with expert guidance. FDC methodologies, driven by owner Paul Mastrangelo, deliver:

• Value: Clear, actionable insights grounded in science and expertise.
• Precision: Avoidance of common missteps that derail other organizations.
• Impact: Tools to drive measurable improvements and build engagement.

Realize the full potential of your employee listening program. With First Domino Consulting, your organization doesn’t just collect data—it gains a roadmap for transformation.

• Strategy-Culture Alignment Session
• Employee Survey Design
• Online Survey Administration (via partners)
• Results Interpretation & Presentations
• Post-Survey Change

Ready to elevate your employee listening strategy?

First Domino Consulting already provides people analytics for world-class employee experience (EX) consulting firms. Now let’s talk about how we can serve you, with options including contract, fractional, and bench support partnerships.

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